Telehouse East

Telehouse East is a major data centre located in London Docklands. It is one of 11 data-centres on LINX's London LANs. This means Telehouse East one of the best-connected datacentres in the UK.

hSo:wholesale can provide IP transit, colocation and data-centre interconnect services from Telehouse East, as well from near-by data centres Telehouse North, Telehouse West and many other Docklands data centres.

hSo:Wholesale available services at Telehouse East

• Colocation
• IP Transit
• Data Centre Interconnects

Telehouse East Miscellaneous Facts

• Opened in 1999
• 5400 square metres of colo space
• 5 storeys high
• Powered by 100% renewable energy

Power Systems

• Average power per rack: 1kW to 2kW
• 2 x multiple diverse power route incoming feeds
• 5 x Generators with N+1 redundancy
• 15 minutes of UPS battery autonomy with N+1 redundancy
• Benefits from on-site primary substation located on Telehouse Docklands Campus, with total capacity of 50MVA with cooling

Environment and Air Conditioning Systems

• Air conditioning is provided at N+1 redundancy
• The heat rejection system is 30% glycol and condensed water which utilises dry heat rejection condensers on the rooftop
• Full function, closed control air conditioning system, with cooling, humidity and de-humidification control
• Room design temperature: 22 degrees C, plus or minus 1 degree C. Room humidity: 50% rH. Plus 10% or minus 10% rH
• External Temperature Design: 35 degree C Dry Bulb
• Telehouse East works on "A" and "B" pipe work to room with N+N redundant units and N+N pumps.

Connectivity

• Carrier neutral facility
• Direct access to over 100 carriers
• Hosts the London Internet Exchange allowing low-latency connectivity
• In 2012, LINX doubled its capacity to 9.6TB at the Telehouse site

Fire Detection and Suppression Systems

• Very early smoke detection alarms (VESDA) installed throughout the facility
• Fully addressable two stage fire detection system that monitors both under-floor and the room itself
• Detectors with 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
• Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval
• Ceilings, walls, floors and doors comply with FR90 (fire resistance 90 minus) in DC areas, telecom and plant areas

Security Systems

• Perimeter protected by alarmed fences and PIR detection
• Gated entrances manned combined with a security management system to ensure no unauthorised access to the site
• Movement activated CCTV coverage for the perimeter, entrances, loading docks, common areas reception, corridors and suites
• Single point of entry to the main facilities, controlled by time limited access cards combined with independent client card identification access system and integrated digital video camera surveillance
• Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
• Strict security processes govern the delivery and loading of goods
• Doors are fitted with alarms that immediately report back to a manned security suite when unauthorised access is attempted or doors are forced or held open
• A highly trained security presence 24/7 to ensure that only authorised staff are able to access the facility

Telehouse's Certifications

• ISO 9001:2008 Quality Management Standard
• ISO 14001:2004 Environmental Management System Standard
• ISO/IEC 27001:2005 Information Security Management
• PCI - DSS (Payment Card Industry - Data Security Standard) Attestation
• BS 25999-2:2007 Business Continuity Management
• The Carbon Trust Standard

Address and Location